Disclosure based on the Specified Commercial Transactions Act
Business name: Crest Japan Co., Ltd. Facility names: Ume no Yu Hanare, Ume no Yu Gekko, Ume no Yu Bettei, Ume no Yu Takenoya, The Sound Crest Gojo Ekimae Phone number: 092-555-3950
Manager: Takashi Yamaguchi
E-mail:crest-internl@csf.ne.jp
Website URL: https://www.umenoyu-hotel.com
Selling Price: Please refer to the price of each accommodation plan. Prices are inclusive of tax. Booking Confirmation Time: When booking accommodation through this website, the booking is confirmed when the booking completion notification is displayed on the screen.
Service provision period: The service will be provided on the date of your reserved stay.
Application period: Until 12:00 PM on the day the service is provided.
Payment Method: Prepayment by credit card: Payment will be processed by credit card upon completion of booking. Additional charges beyond the sales price: None. (Please pay for any services used at the hotel directly.)
Cancellation fees: 0% cancellation fee up to 6 days before check-in; 100% cancellation fee for cancellations made 5 days before check-in or on the check-in day.
Please note that due to the nature of the service, refunds cannot be issued after your stay.
Privacy Policy – Principles
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Items to be included in the privacy policy
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For more information, please refer to our Help Center article, " Creating a Privacy Policy ."